Privacy Policy
Last updated: January 2025
1. Information We Collect
We collect information you provide directly to us, including your email address when you create an account, and usage data to improve our service. We also collect information about how you interact with our service.
2. How We Use Your Data
Your CSV data is processed solely to generate visualizations and is not stored after processing. We do not use your data to train AI models or share it with third parties. Usage metadata (such as plot counts) is retained for billing and audit purposes.
3. Data Security
We implement industry-standard security measures to protect your data, including encryption in transit and at rest. Access to user data is restricted to authorized personnel only. We maintain audit logs for compliance purposes.
4. Data Retention
CSV data is deleted immediately after plot generation. Account information is retained while your account is active. Audit logs are retained for 6 years in accordance with regulatory requirements. You may request deletion of your account at any time.
5. Third-Party Services
We use the following third-party services to operate Vibeplot.ai:
- Firebase (authentication and database)
- Stripe (payment processing)
- Google Cloud (infrastructure)
Each of these services has their own privacy policies governing their use of data.
6. Cookies
We use essential cookies to maintain your session and preferences. We do not use tracking cookies or share cookie data with third parties for advertising purposes.
7. Your Rights
You have the right to access, correct, or delete your personal information. You may also request a copy of your data or ask us to restrict processing. To exercise these rights, please contact us.
8. Children's Privacy
Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If you believe we have collected such information, please contact us immediately.
9. Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have any questions about this Privacy Policy, please contact us at privacy@vibeplot.ai